Kathy O’Sullivan is Director of the Center for Language Education at the South University of Science and Technology, in China.

(See my biography page for more information).

Implementing a Strategic Planning and Management System at a Private Higher Education Institution in the Middle East: A Balanced Score Card or a Bewildering State of Confusion?

In different cultures, as, for example, in the Middle East, systems such as the Balanced Scorecard, designed to measure management and performance are perhaps not universally applicable.

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Published Online: September 9, 2016